EXPOTV Blog » ExpoTV in the Blogosphere: 7/11/08

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ExpoTV in the Blogosphere: 7/11/08

July 11th, 2008

Blogger Karen Morton had some interesting comments from a consumer perspective about ExpoTV’s Communicating With Brands survey. She brings up the point that people like the opportunity to share - which is one of the reasons why blogging is such a key element in our society. So I’ll share few of Karen’s own words here:

I know from my own experience with my iPhone and Kindle for example, that I’m more than happy to share my experiences with others and to recommend the products based on my good experiences. I really like being able to check forums for questions and reviews and I think more highly of those companies whose products I buy that provide them….In the end, I think that an open dialogue is most important and if there is something “bad”, it gives the brand owner a chance to respond and make corrections and have that be seen as well. I like hearing stories where a company “made it right” with a customer.

Thanks to Karen for the writeup and for sharing her thoughts on our survey.

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